Privacy Policy

Privacy Policy2018-11-27T20:57:46+00:00

Privacy Policy

Last Updated: October 5th, 2018

This is the Privacy Policy of the EZManager.io website(s): https://www.EZManager.io.com (the “Site”), owned and operated by EZ Spaces LLC. (together with our affiliates and subsidiaries, and any future affiliates or subsidiaries, “EZManager.io”, “we”, “us”, “our” and terms of similar meaning) and our related products and services. It describes the information that we collect from you as part of the normal operation of our Site, and how we disclose and secure this information. It also describes your choices regarding use, access and correction of your personal information.

By accepting the Privacy Policy in registration or by visiting and using the Site, you expressly consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Use.

In this Privacy Policy, we use the following terms to describe different types of visitors to our Site. Our customers are called “Subscribers” and our Subscribers’ customers may also be called “Members”. We use the word “staff” to describe persons to whom Subscribers give “staff” access on the Site. Together with registered users of other interactive areas of the Site, these people are collectively described in this Privacy Policy as “Users” of our Site.

What Information Do We Collect?

Our primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.

In general, you can browse the Site without telling us who you are or revealing personal information about yourself. Once you become a Member, we require you to provide various contact and identity information, billing information, and other personal information as indicated on the relevant forms on the Site (which vary, depending on what kind of User you are). Where possible, on these forms we indicate which fields are required and which fields are optional.

In addition, as you use the Site, you can from time to time enter or send to us personal information. For example, if you are a Subscriber, you can enter your own billing and profile information, and you can enter information about payment of any invoice or billing item. As you use the Site you can also from time to time enter personal information about third parties. For example, if you are a Subscriber, you can enter personal information about your Customers, your staff or your social media outlets.

You always have the option to not provide information by choosing not to become a User or by not using the particular feature of the Site for which the information being collected is optional.

If you are a Subscriber, we collect your credit card information for billing purposes. We may collect and store your credit card information for single payment and recurring payment purposes.

Some of our pages utilize framing techniques to serve content to from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to EZManager.io.

We also automatically track certain information about you based upon your behavior on our Site and store it through log files. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you and our community. This information may include the URL that you just came from, which URL you next go, your computer browser information, and your IP address. We may provide Customers’ IP addresses to payment intermediaries in the course of the payment process.

Technologies such as: cookies and similar technologies are used by EZManager.io and our partners (e.g., research and analytics), affiliates, or other service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to remember users’ settings, store login addresses, authenticate users, run website experiments, and store analytics data. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you better services and support based upon your browsing activities and interests. If you wish to not have this information used for the purpose of better serving your needs, you may opt-out of using such services by unsubscribing to our services.

How We Use Your Information

We use personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site, to provide to you the services offered by the Site; resolve service and billing disputes; troubleshoot problems; bill any amounts due from you; measure consumer interest in our products and services, inform you about online and offline offers, products, services, events and updates; deliver information to you that, in some cases, is relevant to your interests, such as product news; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our Terms of Use; provide you with system or administrative messages, and as otherwise described to you at the time of collection. On occasion we use email address or other contact information to contact our Users to ask them for their input on our services, to forward to them media opportunities, and even to invite them to dinner.

We may also use personal information about you to analyze Site usage, to improve our content and product offerings, and to customize the Site’s content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site. If you wish to subscribe to our newsletters, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe in the email through your personal profile. If you wish to no longer receive our newsletters you may update the settings in your account. There may be times when we need to communicate to you and all our subscribers. Such communication is not an opt-in service and you may receive an email on our behalf as a Subscriber of our services.

Our Disclosure of Your Information

We will share or disclose your personal information with third parties only in the ways that are described in this privacy policy, including as follows:

Subscribers and Customers, Etc. In the normal operation of the Site Subscriber timesheets (including information entered by “staff” members) and invoices are disclosed to the applicable Customers, and Customer information is disclosed to the applicable Subscriber. In general, information you enter on the Site is available to the other persons – whether they are Customers, Subscribers, staff members or others – to whom you give access to your account or to whom you give access to the information through the normal operation of the Site.

Payment Information. We use credit card and other personally identifiable information (such as email addresses) you submit to us on the Site, and other information that we collect, as required, to process payments you make through the Site through our payment processor intermediaries (Stripe). We do not store credit card or other payment method information unless the Subscriber chooses to enter credit card information for use in the EZManager.io profile manager; in all other cases our payment processors have the sole and complete responsibility for the storage of credit card and payment information. We may also share personally identifiable information with our payment processor intermediaries for risk management and fraud prevention.

Forum. If you post on our online platforms, your username and other information you include is displayed in your postings or comments, and is therefore available to the public. All of your activities in the public areas of our platforms will be identifiable to your User ID, and other people can see your published content. If you disclose personal information in any posting through our public platforms and wish to have it removed, please contact us at the support contact information listed below, and posted on the Site.

Subsidiaries and Affiliates; Service Providers. We may from time to time use the services of affiliates, subsidiaries and unrelated service providers in the operation of the Site, and may disclose personal information to them in the course of our use of their services. For example, we may use the services of third-party hosting companies to host the operation of the Site. This may involve the hosting of data, including personal information, on servers operated by those hosting companies. We take care to use only service providers that we believe are reputable, have equivalent or better security safeguards in place than us, and able to live up to our and your expectations, including about the handling of confidential information. These companies are authorized to use your personal information only as necessary to provide these services to us.

Legal Requests and Business Transitions; Emergencies. In certain situations, EZManager.io may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. EZManager.io may disclose your personal information (a) to any governmental authority as part of an investigation to determine our compliance with any applicable law, rule, or regulation (including privacy laws, rules, and regulations), (b) in response to a court order, subpoena, discovery request, or other lawful judicial or administrative proceeding, (c) as otherwise required or permitted under any applicable law, rule, or regulation, and (d) in good faith, to protect or defend the rights or property of EZManager.io and other users and (e) if EZManager.io is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Your Use of Other Persons’ Information

In order to facilitate the services provided by the Site, the Site allows you in certain circumstances to give other Users limited access to the personal information of other persons. For example, if you are a Subscriber, you may use the Site to give access to a staff member to the personal information of your Customers. By entering into our Terms of Use, you agree that, with respect to the personal information of other persons that you collect, use and disclose on the Site, you have all necessary consents and rights to collect, use and disclose that information as described in this Privacy Policy from time to time, and you agree that the indemnity you give to us in the Terms of Use applies to any non-compliance by you with the foregoing.

Security
EZManager.io strives to protect your personal information. For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information, such as credit card number and billing information, you send to us electronically. The encryption process protects your information, by scrambling it before it is sent to us from your computer. Once EZManager.io receives your transmission, we make commercially reasonable efforts to ensure its security on our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us. More information about security is available on the Site and in our Terms of Use. If you have any questions about the security of your personal information, you can contact us at privacy@EZManager.io.

Other Information Collectors

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties through the Site, whether they are Subscribers or Customers or otherwise, different rules may apply to their use, collection and disclosure of the personal information you disclose to them. Since we do not control the information use, collection or disclosure policies of third parties, you are subject to their privacy policies. We encourage you to ask questions before you disclose your personal information to others.

Correcting and Updating Your Personal Information

Upon written request EZManager.io will provide you with information about what personal information we have about you. To review, delete and update your personal information to ensure it is accurate, you may login into your account to make the changes, or you may contact us at privacy@EZManager.io. We will respond to your request within a reasonable timeframe. We may ask you for further information from you to help us respond to your request, including asking for government-issued identification.

Account Deletion

EZManager.io is a complex business network that connects many users. EZManager.io manages a business eco system that brings together Coworking spaces, companies and members. This network relies on the exchange and sharing of information that is important to others in your network. Booked reservation hours, sent invoices, paid invoices, member invoices are all vital to this ecosystem. These are the official history of work done and moneys paid. The complexity and connected nature of the system requires that this history exists in perpetuity to accommodate proper function and accounting for the other systems that you have connected to via booking hours, invoices and services. EZManager.io cannot guarantee the deletion of all your information.

When a customer chooses to close an account, we will remove such billing information. This will ensure that there are not further communication or billings directed towards the canceled/inactive user.

As we continue to refine EZManager.io we will establish a method for the complete removal of all user information from the system without breaking accepted accounting principles for other connected EZManager.io accounts. This document will evolve as these new methods are defined and tested for permanent account deletion. Users wishing to be notified when this development is complete can indicate their wishes via privacy@EZManager.io.

Data Retention

We will retain your information for as long as your account is active or as needed to provide adequate services to Subscribers and/or Customers of the ecosystem outlined above. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements; this retention period will, in most cases, extend past the point at which you close your account.

Additional Policy Information

Invitations: You have the opportunity to invite others to work with you through your EZManager.io account. To do that, EZManager.io asks you to manually enter your staff’s email addresses or your member’s profile information. As you direct, they are then included on your behalf or other notices reflecting changes you make to their status in your account through their own profile management screens and tools pertaining to their account.

If you click on a link to a third-party site, you will leave the EZManager.io site and go to the site you selected. If you elect to use a third-party product or service in conjunction with EZManager.io, you yourself enter into a license agreement with the third party for use of their product or service and their use of your data. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personal information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as EZManager.io. We encourage you to review the privacy policies of any other service provider from whom you request services. If you visit a third party website that is linked to a EZManager.io site, you should read that site’s privacy policy before providing any personal information.

With your consent we may post your testimonial along with your name. If you want your testimonial removed please contact us at privacy@EZManager.io.

Our Web site includes Social Media Features, such as the Facebook and Twitter buttons and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

If you have questions or complaints regarding our privacy policy or practices, please contact us at privacy@EZManager.io. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S. based office at 480.207.1200 or by postal mail at:

EZ Spaces, LLC
1530 E Williams Field Rd.
Suite 201
Gilbert, AZ 85295

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. By using our Site, you agree to any such changes posted on this page. Therefore, we highly encourage you to periodically review this page for the latest information on our privacy practices.

Questions?

It is our goal to make our privacy practices easy to understand. If you have questions, concerns or if you would like more detailed information, please contact our U.S. based office at 480.207.1200 or by postal mail at:

EZ Spaces, LLC
1530 E Williams Field Rd.
Suite 201
Gilbert, AZ 85295